Hello, my name is
Louby Trahan

Who is Louby?

I’m a Senior Instructional Designer and L&D Operations Lead who turns complex systems into learning people actually use. At Respawn Entertainment (EA), I lead enablement strategy for global Quality Verification teams supporting titles including Apex Legends, Battlefield 6, and the Star Wars Jedi series. My focus is simple: help distributed teams ramp faster, adopt tools confidently, and spend less time fighting process.

In a QA onboarding redesign, I reduced time to independence from 10 days to 4 days, a 60% improvement. First-month testers executed roughly 3x more tests per day compared to prior cohorts. I also reduced Needs More Info defect returns by 25%+ in month one while increasing overall defect submissions by nearly 80%. Clear learning design directly improved operational performance.

My work sits at the intersection of operations, instructional design, and adoption. I build role-based onboarding, readiness checkpoints, facilitator playbooks, simulations, job aids, and KPI dashboards that translate trends into decision-ready insights. I have directly onboarded 226+ testers, supported 1500+ additional learners through release training and self-serve resources, and built a 9+ person facilitator bench delivering curriculum consistently across regions.

I currently partner with EA leadership to build a role-based AI Hub serving 5,000 to 6,000 users, designing prompts, use cases, and training by job family to support responsible AI adoption. I am an expert in Articulate Storyline 360, advanced in Rise, and experienced in Cornerstone LMS administration, reporting automation, and governance. I am especially interested in continuing to build scalable enablement systems that measurably improve how teams work.